In October 2011, the North Carolina Department of Transportation conducted a roadway review with a randomly recruited sample of North Carolina residents and community leaders. More than 300 people from 61 communities participated in the surveys, which were held in six locations: Asheville, Burlington, Charlotte, Jonesville, Rocky Mount, and Wilmington. The purpose of the roadway review was twofold: to determine the expectations for the condition of North Carolina highways and to identify the features that North Carolinians believe are most important on different types of highways. Surveys were completed during both daytime and nighttime hours and covered many roadway maintenance aspects, such as pavement, landscaping and mowing practices, signage, retroreflectivity, and shoulders. Regression equations are also provided to predict the overall satisfaction of condition, safety, and appearance by each individual roadway type

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