{"id":5,"date":"2020-03-31T16:48:57","date_gmt":"2020-03-31T16:48:57","guid":{"rendered":"https:\/\/itre.ncsu.edu\/bsip\/?page_id=5"},"modified":"2024-12-02T17:55:36","modified_gmt":"2024-12-02T17:55:36","slug":"support-request","status":"publish","type":"page","link":"https:\/\/itre.ncsu.edu\/bsip\/support-request\/","title":{"rendered":"Support Request"},"content":{"rendered":"\r\n<p class=\"has-text-align-center\" style=\"font-size: 11px;\"><em>All applications require an active and valid email address to process.\u00a0 <\/em><br \/><em>Invalid emails interrupt the application submittal process.<\/em><\/p>\r\n\r\n<p><span style=\"font-family: 'times new roman', times, serif;\"><!-- \/wp:post-content --><\/span><\/p>\r\n<p><!-- wp:button --><\/p>\r\n<table style=\"height: 350px; width: 76.7956%; border-collapse: collapse; background-color: #ffffd9;\">\r\n<tbody>\r\n<tr style=\"height: 23px;\">\r\n<td style=\"width: 27.8901%; background-color: #ffffff; height: 144px; border-style: hidden; text-align: left;\" rowspan=\"7\"><span style=\"font-family: 'times new roman', times, serif; font-size: 18pt;\"><span style=\"color: #000000;\">\u00a0<\/span><\/span><\/td>\r\n<td style=\"width: 28.5367%; height: 144px; border-style: double; text-align: left;\" rowspan=\"7\"><span style=\"font-family: 'times new roman', times, serif; font-size: 18pt;\"><span style=\"color: #000000;\">Employees<\/span><\/span><\/td>\r\n<td style=\"width: 54.8506%; height: 13px; border-style: double; text-align: left;\"><span style=\"font-family: 'times new roman', times, serif; font-size: 10pt; color: #000000;\"><strong>New<\/strong><\/span><\/td>\r\n<\/tr>\r\n<tr style=\"height: 15px;\">\r\n<td style=\"width: 54.8506%; height: 20px;\"><span style=\"font-family: 'times new roman', times, serif; font-size: 10pt;\"><a href=\"https:\/\/forms.office.com\/Pages\/ResponsePage.aspx?id=YZyehLvwg026X0tTN2ZM91Khgs1mt0BMijz2hVfCOchUOURFQk5KSkIwOUo2Rk9HVzYyWEtUQzBINyQlQCN0PWcu\" target=\"_blank\" rel=\"noreferrer noopener\" aria-label=\"Citrix\/SAP Initial Access (opens in a new tab)\">(BSIP) EBS\/SAP Employee Access<\/a><\/span> \u00a0<\/td>\r\n<\/tr>\r\n<tr style=\"height: 23px;\">\r\n<td style=\"width: 54.8506%; height: 19px;\"><span style=\"font-family: 'times new roman', times, serif; font-size: 10pt;\"><a href=\"https:\/\/forms.office.com\/Pages\/ResponsePage.aspx?id=YZyehLvwg026X0tTN2ZM91Khgs1mt0BMijz2hVfCOchUN1NTT01FRVpEVUpBNkRFUjVJVkY1SU1ONyQlQCN0PWcu\" target=\"_blank\" rel=\"noreferrer noopener\" aria-label=\"Employee ID (opens in a new tab)\">SAP Employee Personnel Number Request<\/a><\/span><\/td>\r\n<\/tr>\r\n<tr style=\"height: 23px;\">\r\n<td style=\"width: 54.8506%; height: 23px;\"><span style=\"font-family: 'times new roman', times, serif; font-size: 10pt;\"><a href=\"https:\/\/forms.office.com\/Pages\/ResponsePage.aspx?id=YZyehLvwg026X0tTN2ZM91Khgs1mt0BMijz2hVfCOchUMjFKWDZFMkRVQTVHSDU4RzJCTlkwOVowSiQlQCN0PWcu\" target=\"_blank\" rel=\"noreferrer noopener\" aria-label=\"Email Notification (opens in a new tab)\">Employee Email Notification<\/a><\/span><\/td>\r\n<\/tr>\r\n<tr style=\"height: 23px;\">\r\n<td style=\"width: 54.8506%; height: 23px; text-align: left;\"><span style=\"font-family: 'times new roman', times, serif; font-size: 10pt;\"><strong><span style=\"color: #000000;\">Existing<\/span><\/strong><\/span><span style=\"font-size: 10pt;\"><span style=\"font-family: 'times new roman', times, serif;\"><br \/><\/span><\/span><\/td>\r\n<\/tr>\r\n<tr style=\"height: 23px;\">\r\n<td style=\"width: 54.8506%; height: 23px;\"><span style=\"font-size: 10pt;\"><span style=\"font-family: 'times new roman', times, serif;\"><a href=\"https:\/\/accessproxy.myncid.nc.gov\/TroubleSigningIn.html\" target=\"_blank\" rel=\"noopener noreferrer\">NCID Unlock Account<\/a><\/span><\/span><\/td>\r\n<\/tr>\r\n<tr style=\"height: 23px;\">\r\n<td style=\"width: 54.8506%; height: 23px;\"><span style=\"font-family: 'times new roman', times, serif; font-size: 10pt;\"><a href=\"https:\/\/forms.office.com\/Pages\/ResponsePage.aspx?id=YZyehLvwg026X0tTN2ZM91Khgs1mt0BMijz2hVfCOchUOURFQk5KSkIwOUo2Rk9HVzYyWEtUQzBINyQlQCN0PWcu\" target=\"_blank\" rel=\"noopener noreferrer\">(BSIP) EBS\/SAP Change or Unlock Account<\/a><\/span><\/td>\r\n<\/tr>\r\n<tr style=\"height: 14px;\">\r\n<td style=\"width: 27.8901%; text-align: left; background-color: #ffffff; border-style: hidden; height: 10px;\"><span style=\"font-family: 'times new roman', times, serif; font-size: 18pt;\"><span style=\"color: #000000;\">\u00a0<\/span><\/span><\/td>\r\n<td style=\"width: 28.5367%; border-style: double; text-align: left; height: 58px;\" rowspan=\"3\"><span style=\"font-family: 'times new roman', times, serif; font-size: 18pt;\"><span style=\"color: #000000;\">Directors<\/span><\/span><\/td>\r\n<td style=\"width: 54.8506%; height: 10px; border-style: double; text-align: center;\"><span style=\"font-size: 10pt;\"><a href=\"https:\/\/forms.office.com\/Pages\/ResponsePage.aspx?id=YZyehLvwg026X0tTN2ZM91Khgs1mt0BMijz2hVfCOchUODBHRkxPWFRBRkxXR0U0NjNRTzlETERMSCQlQCN0PWcu\" target=\"_blank\" rel=\"noopener\"><span style=\"font-family: times new roman, times, serif;\">Director&#8217;s Information Update<\/span><\/a><\/span><\/td>\r\n<\/tr>\r\n<tr style=\"height: 38px;\">\r\n<td style=\"width: 27.8901%; text-align: left; background-color: #ffffff; border-style: hidden; height: 38px;\"><span style=\"font-family: 'times new roman', times, serif; font-size: 18pt;\"><span style=\"color: #000000;\">\u00a0<\/span><\/span><\/td>\r\n<td style=\"width: 54.8506%; text-align: center; height: 38px;\"><a href=\"https:\/\/forms.office.com\/r\/MsaUtME97H\" target=\"_blank\" rel=\"noopener\"><span style=\"font-family: 'times new roman', times, serif; font-size: 10pt;\">Check Submission Form<\/span><\/a><\/td>\r\n<\/tr>\r\n<tr style=\"height: 36px;\">\r\n<td style=\"width: 27.8901%; text-align: left; background-color: #ffffff; border-style: hidden; height: 10px;\"><span style=\"font-family: 'times new roman', times, serif; font-size: 18pt;\"><span style=\"color: #000000;\">\u00a0<\/span><\/span><\/td>\r\n<td style=\"width: 54.8506%; height: 10px; text-align: center;\"><span style=\"font-family: 'times new roman', times, serif; font-size: 10pt;\"><a href=\"https:\/\/forms.office.com\/Pages\/ResponsePage.aspx?id=YZyehLvwg026X0tTN2ZM91Khgs1mt0BMijz2hVfCOchURVRLRUVRTzVNR01QSDEwTk5HUUtKSkpMTyQlQCN0PWcu\" target=\"_blank\" rel=\"noopener\">Technician Certificate Request<\/a> (<em>Directors Only<\/em>)<\/span><\/td>\r\n<\/tr>\r\n<tr style=\"height: 23px;\">\r\n<td style=\"width: 27.8901%; text-align: left; height: 20px; background-color: #ffffff; border-style: hidden;\" rowspan=\"2\"><span style=\"font-family: 'times new roman', times, serif; font-size: 18pt;\"><span style=\"color: #000000;\">\u00a0<\/span><\/span><\/td>\r\n<td style=\"width: 28.5367%; height: 20px; border-style: double; text-align: left;\" rowspan=\"2\"><span style=\"font-family: 'times new roman', times, serif; font-size: 18pt;\"><span style=\"color: #000000;\">DOT Material Number Creation<\/span><\/span><\/td>\r\n<td style=\"width: 54.8506%; height: 10px; border-style: double;\"><span style=\"font-family: 'times new roman', times, serif; font-size: 10pt;\"><a href=\"https:\/\/forms.office.com\/Pages\/ResponsePage.aspx?id=YZyehLvwg026X0tTN2ZM91Khgs1mt0BMijz2hVfCOchUNDUxRzEyNE1MWkY1TTZPR0VVRUFLRU5BQiQlQCN0PWcu\" target=\"_blank\" rel=\"noopener noreferrer\">New DOT Request Application<\/a><\/span><\/td>\r\n<\/tr>\r\n<tr style=\"height: 23px;\">\r\n<td style=\"width: 54.8506%; height: 10px; text-align: left;\"><span style=\"font-family: 'times new roman', times, serif; font-size: 10pt;\"><strong><span style=\"color: #000000;\">Cross-References:\u00a0 <\/span><\/strong><a href=\"https:\/\/www.baldwinfilters.com\/portal\/site\/Baldwin\/menuitem.baf68f3e1f93c260baef35bf4256d1ca\/?vgnextoid=527b6411b160a610VgnVCM10000025651dacRCRD&amp;vgnextfmt=EN#\/\" target=\"_blank\" rel=\"noopener noreferrer\">Baldwin<\/a>, \u00a0<a href=\"https:\/\/luberfiner.com\/\" target=\"_blank\" rel=\"noopener noreferrer\">Luberfiner<\/a>, <a href=\"http:\/\/www.wixfilters.com\/Lookup\/filterlookup.aspx?\" target=\"_blank\" rel=\"noopener noreferrer\">Wix<\/a>, &amp; <a href=\"https:\/\/ww2.gates.com\/if\/automotive\/partslookup\/Interchange\/index.cfm\" target=\"_blank\" rel=\"noopener\">Gates Belts<\/a>\u00a0<\/span><\/td>\r\n<\/tr>\r\n<tr style=\"height: 23px;\">\r\n<td style=\"width: 27.8901%; text-align: left; height: 99px; background-color: #ffffff; border-style: hidden;\" rowspan=\"5\">\r\n<p><span style=\"font-family: 'times new roman', times, serif; font-size: 18pt;\"><span style=\"color: #000000;\">\u00a0<\/span><\/span><\/p>\r\n<\/td>\r\n<td style=\"width: 28.5367%; height: 99px; border-style: double; text-align: left;\" rowspan=\"5\">\r\n<p><span style=\"font-family: 'times new roman', times, serif; font-size: 18pt;\"><span style=\"color: #000000;\">Vehicles\/Equipment<\/span><\/span><\/p>\r\n<\/td>\r\n<td style=\"width: 54.8506%; height: 20px; border-style: double;\"><span style=\"font-family: 'times new roman', times, serif; font-size: 10pt;\"><a href=\"https:\/\/forms.office.com\/Pages\/ResponsePage.aspx?id=YZyehLvwg026X0tTN2ZM91Khgs1mt0BMijz2hVfCOchURFczSVVNSDFVRFlDTTBOR0hKT0M0SlhXOSQlQCN0PWcu\" target=\"_blank\" rel=\"noopener noreferrer\">Creation <\/a><\/span> <span style=\"font-family: 'times new roman', times, serif; font-size: 10pt;\"><span style=\"color: #000000;\">or<\/span><\/span> <span style=\"font-family: 'times new roman', times, serif; font-size: 10pt;\"><a href=\"https:\/\/forms.office.com\/Pages\/ResponsePage.aspx?id=YZyehLvwg026X0tTN2ZM91Khgs1mt0BMijz2hVfCOchURUZQR0gyUUlKS0hUNzE0NUoyNFUwMTdZVCQlQCN0PWcu\" target=\"_blank\" rel=\"noopener noreferrer\">Deactivation<\/a><\/span><\/td>\r\n<\/tr>\r\n<tr style=\"height: 23px;\">\r\n<td style=\"width: 54.8506%; height: 23px;\"><span style=\"font-family: 'times new roman', times, serif; font-size: 10pt;\"><a href=\"https:\/\/forms.office.com\/Pages\/ResponsePage.aspx?id=YZyehLvwg026X0tTN2ZM91Khgs1mt0BMijz2hVfCOchUNk9QRjJGRExNQzJLSklPSzQzSlEyS1pLUCQlQCN0PWcu\" target=\"_blank\" rel=\"noopener noreferrer\">Fuel Capacity Change<\/a><\/span> \u00a0<\/td>\r\n<\/tr>\r\n<tr style=\"height: 23px;\">\r\n<td style=\"width: 54.8506%; height: 23px;\"><span style=\"font-family: 'times new roman', times, serif; font-size: 10pt;\"><a href=\"https:\/\/forms.office.com\/Pages\/ResponsePage.aspx?id=YZyehLvwg026X0tTN2ZM91Khgs1mt0BMijz2hVfCOchUN0FWRVVSVFMzRVRRQ1FTRUNZQkhQSlVCVCQlQCN0PWcu\" target=\"_blank\" rel=\"noopener noreferrer\">Odometer Change<\/a><\/span><\/td>\r\n<\/tr>\r\n<tr style=\"height: 23px;\">\r\n<td style=\"width: 54.8506%; height: 23px;\"><span style=\"font-family: 'times new roman', times, serif; font-size: 10pt;\"><a href=\"https:\/\/forms.office.com\/Pages\/ResponsePage.aspx?id=YZyehLvwg026X0tTN2ZM91Khgs1mt0BMijz2hVfCOchURUVFT0dKTVdDUjI1WElPS1paWVpKOUVBWCQlQCN0PWcu\" target=\"_blank\" rel=\"noopener noreferrer\">Sort Field Change<\/a><\/span> \u00a0<\/td>\r\n<\/tr>\r\n<tr style=\"height: 23px;\">\r\n<td style=\"width: 54.8506%; height: 10px;\"><span style=\"font-family: 'times new roman', times, serif; font-size: 10pt;\"><a href=\"https:\/\/forms.office.com\/Pages\/ResponsePage.aspx?id=YZyehLvwg026X0tTN2ZM91Khgs1mt0BMijz2hVfCOchUQVRKN1FTVlk5NFVQVjJDSUtUMlU0OUFNNyQlQCN0PWcu\" target=\"_blank\" rel=\"noopener noreferrer\">Transfer within LEA (Existing vehicle to new LEA #)<\/a><\/span><\/td>\r\n<\/tr>\r\n<tr style=\"height: 35px;\">\r\n<td style=\"width: 27.8901%; text-align: left; height: 19px; background-color: #ffffff; border-style: hidden;\"><span style=\"font-family: 'times new roman', times, serif; font-size: 18pt;\"><span style=\"color: #000000;\">\u00a0<\/span><\/span><\/td>\r\n<td style=\"width: 28.5367%; height: 19px; border-style: double; text-align: left;\"><span style=\"font-family: 'times new roman', times, serif; font-size: 18pt;\"><span style=\"color: #000000;\">TD-18 Work Order<\/span><\/span><\/td>\r\n<td style=\"width: 54.8506%; height: 19px; border-style: double;\"><span style=\"font-family: 'times new roman', times, serif; font-size: 10pt;\"><a href=\"https:\/\/forms.office.com\/Pages\/ResponsePage.aspx?id=YZyehLvwg026X0tTN2ZM91Khgs1mt0BMijz2hVfCOchUQllYV1FCNFdUQk5SQjZQWDQ5RzNNOFk0MSQlQCN0PWcu\" target=\"_blank\" rel=\"noopener noreferrer\">LEA performing work for another LEA<\/a><\/span><\/td>\r\n<\/tr>\r\n<tr style=\"height: 36px;\">\r\n<td style=\"width: 27.8901%; text-align: left; background-color: #ffffff; border-style: hidden; height: 10px;\"><span style=\"font-family: 'times new roman', times, serif; font-size: 18pt;\"><span style=\"color: #000000;\">\u00a0<\/span><\/span><\/td>\r\n<td style=\"width: 28.5367%; text-align: left; background-color: #ffffff; border-style: hidden; height: 10px;\"><span style=\"font-family: 'times new roman', times, serif; font-size: 18pt;\"><span style=\"color: #000000;\">\u00a0<\/span><\/span><\/td>\r\n<td style=\"width: 54.8506%; background-color: #ffffff; border-style: hidden; height: 10px;\"><span style=\"font-family: 'times new roman', times, serif; font-size: 10pt;\">\u00a0<\/span><\/td>\r\n<\/tr>\r\n<\/tbody>\r\n<\/table>\r\n<p><span style=\"font-family: 'times new roman', times, serif;\"><!-- \/wp:button --><\/span><\/p>\r\n<p><!-- wp:heading \/--><\/p>\r\n<p>&nbsp;<\/p>","protected":false},"excerpt":{"rendered":"<p>All applications require an active and valid email address to process.\u00a0 Invalid emails interrupt the application submittal process. \u00a0 Employees New (BSIP) EBS\/SAP Employee Access \u00a0 SAP Employee Personnel Number&hellip;<\/p>\n<p class=\"more-link\"><a href=\"https:\/\/itre.ncsu.edu\/bsip\/support-request\/\" class=\"themebutton2\">Read More<\/a><\/p>\n","protected":false},"author":17,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-5","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/itre.ncsu.edu\/bsip\/wp-json\/wp\/v2\/pages\/5","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/itre.ncsu.edu\/bsip\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/itre.ncsu.edu\/bsip\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/itre.ncsu.edu\/bsip\/wp-json\/wp\/v2\/users\/17"}],"replies":[{"embeddable":true,"href":"https:\/\/itre.ncsu.edu\/bsip\/wp-json\/wp\/v2\/comments?post=5"}],"version-history":[{"count":125,"href":"https:\/\/itre.ncsu.edu\/bsip\/wp-json\/wp\/v2\/pages\/5\/revisions"}],"predecessor-version":[{"id":912,"href":"https:\/\/itre.ncsu.edu\/bsip\/wp-json\/wp\/v2\/pages\/5\/revisions\/912"}],"wp:attachment":[{"href":"https:\/\/itre.ncsu.edu\/bsip\/wp-json\/wp\/v2\/media?parent=5"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}